When must a dealer provide a written warranty to a customer?

A dealer must provide a written warranty to a customer whenever a vehicle sold is covered by a warranty. This requirement ensures that the customer is adequately informed about the terms and conditions of the warranty, which may include what repairs are covered, the duration of the warranty, and any limitations or exclusions. A written warranty serves both to protect the consumer's rights and to clarify the dealer's obligations regarding the vehicle.

Details such as whether the vehicle is new or used can influence the type of warranty offered, but the essential requirement is that if a warranty is applicable, it must be documented and provided to the customer. This practice fosters transparency and trust in the purchasing process, ensuring customers have essential information regarding their purchase.