What must a dealer do when a salesperson leaves?

When a salesperson leaves, the dealer's priority is to ensure that the sales function continues smoothly. Promptly employing a new salesperson helps fill the gap created by the departure, maintaining sales momentum and customer service levels. This minimizes disruption in the team and allows for a seamless transition in handling customer inquiries and sales processes. By hiring a new salesperson quickly, the dealer can ensure that clients do not feel abandoned or neglected, which can happen if there is a prolonged vacancy.

While notifying customers of the salesperson's departure may seem important for customer relations, the main operational need is to have adequate staff to serve clients effectively. Similarly, providing training for the departing salesperson or updating advertisements are less critical immediate responses to the departure. The emphasis is on maintaining sales operations and customer service, which makes the rapid hiring of a replacement salesperson a crucial action.